Privacy policy

How we collect, use, and protect your information

Thank you for choosing to be part of our community at Eco Expeditions LLC. We are committed to protecting your personal information and your right to privacy. This privacy policy explains what information we collect, how we use it, and what rights you have in relation to it.

This privacy notice describes how we may use your information if you visit our website, engage with us in other related ways, or use our services. In this notice, “Website” refers to any website of ours that references or links to this policy, and “Services” refers to our Website and related sales, marketing, or events.

If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Personal information you disclose to us

  • We collect personal information that you provide directly, or that may be provided by your employer or travel sponsor where applicable.
  • This may include your full legal name, address, email address, phone numbers, and payment information.
  • We may also collect travel-related information such as passport number, date of birth, gender, arrival and departure details, and other information needed to provide requested services.
  • We also collect names, phone numbers, email addresses, contact preferences, and other similar information when you contact us or interact with the Website.

Information collected automatically

  • When you visit or use the Website, we may automatically collect device and usage information.
  • This may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use the Website.
  • We may also collect log and usage data, device data, and location data depending on your device and settings.

We process your information for purposes based on legitimate business interests, performance of a contract, legal obligations, and/or your consent.

  • To facilitate account creation and logon processes.
  • To provide requested services and manage orders, payments, returns, or exchanges.
  • To send administrative information, respond to inquiries, and provide support.
  • To request feedback and improve our Website and services.
  • To protect our Website, monitor fraud, and enforce our terms, conditions, and policies.
  • To send marketing and promotional communications, subject to your marketing preferences.
  • To deliver targeted advertising and measure its effectiveness.

We only share information with your consent, to comply with laws, to provide services, to protect rights, or to fulfill business obligations.

  • We may share information based on consent, legitimate interests, contractual necessity, or legal obligations.
  • We may disclose information in response to court orders, subpoenas, legal requests, or to protect safety and rights.
  • We may share information with vendors, consultants, service providers, contractors, or agents who perform services on our behalf.
  • We may share necessary travel details with travel suppliers such as airlines, hotels, car rental companies, and other providers involved in your requested services.
  • We may share email contact information with partners assisting with marketing our products and services, subject to your preferences.
  • We may transfer information in connection with a merger, sale of assets, financing, acquisition, bankruptcy, or reorganization.

Unless described in this notice, we do not share, sell, rent, or trade your information with third parties for their promotional purposes.

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law.

When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store it until deletion is possible.

We implement appropriate technical and organizational security measures designed to protect the security of personal information we process.

However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we do our best to protect your information, transmission to and from the Website is at your own risk, and you should only access the Website within a secure environment.

We do not knowingly collect data from or market to children under 18 years of age.

By using the Website, you represent that you are at least 18 or that you are the parent or guardian of a minor dependent and consent to that minor dependent’s use of the Website. If we become aware that personal information from users under 18 has been collected, we will take reasonable steps to delete it.

You may review, change, or terminate your account at any time where applicable.

  • If you are a resident of the EEA or UK and believe we are unlawfully processing your information, you may complain to your local data protection authority.
  • If you are a resident of Switzerland, you may also contact the relevant Swiss data protection authority.
  • You may opt out of marketing emails at any time by using the unsubscribe link in those emails.
  • You may request to review, update, or delete the personal information we collect from you by contacting us.

Most web browsers and some mobile operating systems include a Do-Not-Track feature you can activate to signal your privacy preference not to have your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognizing and implementing Do-Not-Track signals has been finalized, so we do not currently respond to DNT browser signals or similar automated mechanisms.

Yes. If you are a California resident, you are granted specific rights regarding access to your personal information.

  • California residents may request certain information about categories of personal information disclosed to third parties for direct marketing purposes.
  • If you are under 18, reside in California, and have a registered account on the Website, you may request removal of data you publicly post on the Website.
  • Under the CCPA, California residents may have rights to request deletion, request to know, request correction, restrict processing in some cases, and request non-discriminatory treatment for exercising privacy rights.
  • We may need to verify your identity before processing certain requests.

To exercise these rights, you may contact us by email at contact@adrarecotours.com.

Yes. We may update this privacy notice from time to time to stay compliant with relevant laws.

The updated version will be indicated by an updated revised date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting notice of the change or by directly sending a notification.

If you have questions or comments about this notice, you may contact us using the details below:

To request to review, update, or delete your personal information, you may send us an email at contact@adrarecotours.com.

Last updated: November 01, 2023